Contact information

Contact Information

For questions about a product, order, delivery, return, refund, legal guarantee or complaint, contact Maikin:

Email: support@maikinlife.com

Phone: +33 7 66 00 16 73

Postal address: Niels DE BRUIJN EI — Maikin, 183 Allée des Cigales, 06600 Antibes, France.

Please include your order reference or other information that helps us identify your request. We make reasonable efforts to respond as soon as possible.

For privacy questions or to exercise your data-protection rights, use the same email address. Our Privacy Policy explains your rights and the applicable response periods.

Business identification

Niels DE BRUIJN EI, trading as Maikin

Entrepreneur individuel (French sole trader)

SIREN: 102 184 728

SIRET: 102 184 728 00016

Registration: 102 184 728 RCS Antibes

Business address: 183 Allée des Cigales, 06600 Antibes, France

Email: support@maikinlife.com

Phone: +33 7 66 00 16 73

VAT number: FR52 102 184 728.

Maikin benefits from the French VAT exemption regime. VAT is not charged: “TVA non applicable, art. 293 B du Code général des impôts.”

French extended producer responsibility for household packaging and graphic paper: Citeo; unique identifier (IDU) FR523859_01YPDU.

Returns and disputes

Our Return and Refund Policy explains how to notify withdrawal and send goods back. Contacting us for instructions does not suspend or shorten your statutory deadline.

If a dispute remains unresolved after a written complaint, our Terms of Sale and Legal Notice explain access to free consumer mediation through CM2C. This does not remove your right to bring a case before a competent court.